Manage all your customer interactions from Facebook, Instagram, and other messaging channels in one powerful dashboard.
Streamline your customer communication with our comprehensive platform
View and manage all conversations from Facebook, Instagram, and other channels in a single, intuitive inbox.
Create automated rules and responses to handle common inquiries, saving time and ensuring consistent customer service.
Track response times, customer satisfaction, and team performance with comprehensive analytics and reporting.
Enterprise-grade security with full compliance to Meta's platform policies and data protection regulations.
Work together seamlessly with team members, assign conversations, and maintain consistent communication.
Real-time message synchronization ensures you never miss a customer inquiry and can respond instantly.
Comprehensive solutions to help your business excel in customer communication
Manage Instagram Direct Messages and comments from a unified dashboard with real-time synchronization.
Deploy an intelligent chat bot directly on your website to engage visitors and capture leads 24/7.
Integrate WhatsApp Business API to manage customer conversations across all major messaging platforms.
Add Telegram to your communication channels for a truly omni-channel customer experience.
Extend your reach with SMS messaging capabilities for customers who prefer text communication.
Bring email support into your unified dashboard for complete customer communication management.
BashForward is a software development and consulting company that builds technology products and tools for businesses to manage and optimize their digital presence.
We are currently developing an omni-channel communication platform that integrates Facebook, Instagram, and other messaging channels to help businesses manage their customer interactions efficiently from a single dashboard.
Fully compliant with Meta's platform policies and security standards
Real-time synchronization ensures instant message delivery
Enterprise-grade security with end-to-end encryption
Join businesses that are already managing their customer interactions more efficiently with BashForward.
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