Unified Customer Communication Made Simple

Manage all your customer interactions from Facebook, Instagram, and other messaging channels in one powerful dashboard.

Everything You Need in One Place

Streamline your customer communication with our comprehensive platform

Unified Inbox

View and manage all conversations from Facebook, Instagram, and other channels in a single, intuitive inbox.

Smart Automation

Create automated rules and responses to handle common inquiries, saving time and ensuring consistent customer service.

Real-Time Analytics

Track response times, customer satisfaction, and team performance with comprehensive analytics and reporting.

Secure & Compliant

Enterprise-grade security with full compliance to Meta's platform policies and data protection regulations.

Team Collaboration

Work together seamlessly with team members, assign conversations, and maintain consistent communication.

Lightning Fast

Real-time message synchronization ensures you never miss a customer inquiry and can respond instantly.

Our Services

Comprehensive solutions to help your business excel in customer communication

Instagram Messaging

Available

Manage Instagram Direct Messages and comments from a unified dashboard with real-time synchronization.

  • Direct message management
  • Comment moderation
  • Automated responses

Web-Based Chat Bot

Coming Soon

Deploy an intelligent chat bot directly on your website to engage visitors and capture leads 24/7.

  • Customizable chat widget
  • AI-powered responses
  • Seamless handoff to agents

WhatsApp Business

Coming Soon

Integrate WhatsApp Business API to manage customer conversations across all major messaging platforms.

  • WhatsApp API integration
  • Multi-channel support
  • Advanced routing

Telegram

Coming Soon

Add Telegram to your communication channels for a truly omni-channel customer experience.

SMS Integration

Coming Soon

Extend your reach with SMS messaging capabilities for customers who prefer text communication.

Email Integration

Coming Soon

Bring email support into your unified dashboard for complete customer communication management.

About BashForward

BashForward is a software development and consulting company that builds technology products and tools for businesses to manage and optimize their digital presence.

We are currently developing an omni-channel communication platform that integrates Facebook, Instagram, and other messaging channels to help businesses manage their customer interactions efficiently from a single dashboard.

Trusted Platform

Fully compliant with Meta's platform policies and security standards

Fast & Reliable

Real-time synchronization ensures instant message delivery

Secure by Design

Enterprise-grade security with end-to-end encryption

Ready to Transform Your Customer Communication?

Join businesses that are already managing their customer interactions more efficiently with BashForward.

Start Free Trial